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In many Malaysian households, domestic workers are essential in keeping the household running. From housekeeping, meal preparation, to childcare and elderly care, these helpers contribute significantly to daily family life.

What Does a Domestic Worker Do?

Domestic workers—sometimes called household staff—are hired personnel who take care of various household responsibilities. In Malaysia, they often come from countries such as Indonesia Maid Agency, and are usually hired through registered maid agencies.

### Common Duties of Domestic Workers

The day-to-day tasks of domestic workers depend on the household, but typically include:

- House cleaning
- Cooking meals
- Doing laundry
- Supervising kids
- Elderly care
- Running errands

Some domestic workers are also trained in special needs assistance, depending on family needs.

### Legal Process for Employing a Domestic Helper

To ensure compliance when hiring a domestic worker in Malaysia, employers must go through a licensed agency approved by the Ministry of Human Resources and the Immigration Department of Malaysia. Agencies such as Agensi Pekerjaan Havannah Sdn Bhd are known for their professional approach.

These agencies handle:

- Recruitment
- Document preparation
- Health screenings
- Skill preparation for workers

### Rights and Protections

As awareness grows, Malaysia continues to enhance legal protections for domestic workers. Employers are expected to:

- Provide a respectful household
- Grant proper rest
- Honor salary agreements
- Avoid exploitation

Workers also deserve:

- Healthcare access
- A decent living space
- Protection from abuse

### Building a Respectful Relationship

A positive relationship between an employer and domestic worker is built on:

- Mutual understanding
- Trust and professionalism
- Respect and empathy

Treating your domestic worker with fairness ensures not just their happiness, but also a productive home.

### In Summary

Domestic workers are more than just maids—they’re key contributors of many Malaysian households. By acknowledging their importance and promoting fair, ethical employment, we can ensure mutual respect in our homes.